Accidental Damage Program

AFTERCARE INSTRUCTIONS AND STAIN REMOVAL PROCEDURES

A. Should spillages occur please ensure that all stains are attended to immediately to prevent the possibility of any stains “setting in”.

B. Absorb any spillages immediately with a clean cloth or paper towel. Avoid rubbing and blot the area of the spillage. Most household spillages and stains can be easily absorbed and removed.

C. Should you require further assistance, please contact Total Furnishing Care Pty Ltd on (03) 9209 8109 or visit your nearest Adriatic showroom to find out how you can best prepare yourself for any unexpected surprises.

The Adriatic Accidental Damage Program must be purchased prior to products being delivered. The Adriatic Furniture Customer Service Team must be notified of an incident to be claimed under this warranty within five days of the incident occurring. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. To view the Adriatic Furniture Warranty Against Defects and a more detailed description of your rights and remedies under the Australian Consumer Law, please visit our warranty information page. Details of your consumer rights may be found at www.consumerlaw.gov.au. To view the detailed list of the terms and conditions of the Adriatic Accidental Damage Program, please visit our terms and conditions page.