To all our valued customers,

We would like to update and keep our customers informed with the current situation and events that may impact your order.

THE GLOBAL & DOMESTIC SUPPLY CHAIN ISSUES – UPDATED NOVEMBER 19th 2024

There continues to be challenges in Australia & abroad which is limiting our ability to deliver your product within the estimated timeframes quoted. While every effort continues to be made to minimise certain circumstances, there will be challenges and delays as we move into the Christmas period. These events are affecting many industries across Australia, not just Adriatic Furniture.

At the same time, every effort is being made to provide the most up to date information regarding the arrival of your products however given the volatility around shipping lines, honoring contracts and container availability, we cannot always guarantee our timeframes for this upcoming period.

Every customer is extremely valued and important to our family business, and rest assured we are working behind the scenes to deliver your Adriatic Furniture order.

Our customer service team is always available to discuss and you may contact us at contact@adriaticfurniture.com.au.

December 2023 Update

  1. Port workers for DP World, Australia’s biggest port operators have been on strike since mid-November and are scheduled to continue well into December. A significant number of all Adriatic containers are unable to be transported from the port due to this union strike. See the news update here
  2. Cybersecurity attacks on DP World occurred on the 11th of November and shut down the ports for multiple days. See the news update here. Scheduled and proposed arrival dates into our warehouse have been and continue to be affected by this unfortunate set of circumstances. We are working closely with our supply chain partners to minimise these disruptions and understand the ongoing impacts it will have on all our valued customers.
  3. Unexpectedly, there was a drop in the number of container ships travelling to Australia causing a reduction in this peak shipping period of the year (October-December). This reduction has created a holdup and shipping jam, leading to unavoidable delays for many retailers, including Adriatic Furniture.

December 18th 2023 Update – https://www.thedcn.com.au/news/containers-and-container-shipping/fwc-knocks-back-dp-worlds-request-for-pia-suspension/

Sincerely,
Adriatic Furniture